Helpful Information at Your Fingertips
Sea-Bird Scientific has many sources of information to help you get the most out of your observational research and monitoring programs. This issue of the newsletter is dedicated to highlighting some of the key sources of application information as well as the best ways to find information on our web site and even return your instruments for calibration and service. In addition, we highlight opportunities for in-person training as well as online instructional videos. So please take a look around and if you still have questions, let us know by contacting us at Ask Us.
SUNA Nitrate Sensor Video Tutorial: Theory and Operation
The SUNA V2 UV Nitrate workshop led by Sea-Bird’s Director of Research and Development, David Murphy, and given at MTS/IEEE Oceans 17 in Anchorage, AK last month, is available. The tutorial covers the complete operation of the SUNA, from the theory behind measuring nitrogen to calibrations to tips and tricks for deployment to advanced data processing. Sea-Bird’s UCI software is discussed in depth, including instrument setup and programming, data retrieval, plotting and data processing. Instructions for updating reference spectra and advanced data processing are also included.
Watch the entire presentation or go to topics of interest within the presentation:
Navigate the New Sea-Bird Scientific Website
Sea-Bird Scientific combines the expertise of Sea-Bird Electronics, WET Labs, and Satlantic. Now, so does our website. Visiting satlantic.com or wetlabs.com will redirect you to seabird.com, your comprehensive portal to all things Sea-Bird Scientific. Here you can check instrument specifications, purchase equipment, download software and manuals, and access a wealth of information.
For those new to the website, a good place to start is the Model Number List. Each Sea-Bird Scientific product has an individual page with instrument specifications, links to relevant documentation and software, useful accessories, and more.
If you are looking for a one-stop solution for the WET Labs and Satlantic products, we have made two pages specifically with those products.
Lost your manual? Older manuals (including those from discontinued equipment and firmware) are located in our browsable index.
We are always looking to improve your experience, so don’t hesitate to send us feedback about the site, or another question you may have.
Sea-Bird University: Hands-on Training on Our Sensors
Above: Kim Martini teaching the class this week.
Sea-Bird Scientific offers regularly scheduled four-day training classes approximately two times per year at an off-site location near our office/factory in Bellevue, Washington (12 miles / 20 km from downtown Seattle). Through our comprehensive training modules, we teach our customers how to get the most from their instruments. Training consists of operator training on major Sea-Bird products and software, and is hands-on in nature. The curriculum covers profiling instruments, BGC sensors, and moored instruments, and includes theory and operation, data processing, and maintenance and repair.
Visit our Training Page and check out our detailed syllabus. If you think this is something that you might be interested in in the future, contact Payal (email@example.com) to include your name on the wait list for the next class as these spots fill up very quickly.
Need training but can’t travel to Washington? It’s not the same as being here, but you can download individual training modules or watch some of our training videos.
Tech-Tip: Useful Tools and Documentation on seabird.com
Seabird.com contains a suite of useful documents and tools to answer many common technical questions. You may find it handy to bookmark some or all of these pages if you find then helpful.
Cable Search is the fastest way to identify the specific cable that you need for your CTD and auxiliary sensors. You can search by application (for example: connecting a PSA-916 Altimeter to a 19plusV2 CTD), or specify cable numbers to obtain PDF copies of the cable drawing, complete with a pinout diagram. Many cables can also be purchased online via the “Buy Now” button next to applicable cables.
Application Notes provide a step beyond your instrument manual, delving into the finer details behind maintaining and using your equipment, with topics ranging from the proper cleaning solutions for conductivity cells to the influence of CDOM on Nitrate measurements.
Field Service Bulletins contain alerts regarding crucial changes or potential issues with your equipment. Upon release, these are also posted to the “Sea-Bird News” column on the front page of the website.
FAQs answer many common questions about Sea-Bird products and applications.
Model Number List not only lists all instruments, but links directly to all documents (inclduing datasheets and manuals) associated with each instrument. There is also a link to older manuals on the page as well. You may also access the documents for discontinued models from this page as well.
The RMA Service Request Form is the first step towards sending your equipment back to Sea-Bird for repairs and calibration. You can automatically obtain an RMA number for the Bellevue or Philomath sites, and requests specific repairs and services from our Technicians.
The RMA Lookup tool lets you track the status of your RMA, add notes and comments, or cancel your RMA request. To access this page, follow the link and simply enter your RMA number and the Key code provided via email after filling out the RMA Service Request Form.
Meet Our People: Vince Jelsema, Field Applications Engineering Lead
Vince has dual B.S. degree (Electrical Engineering, and Scientific and Technical Communication) from Michigan Technological University. Prior to Sea-Bird, Vince worked in engineering software tool support and training capacities at Rockwell Collins and Siemens Dematic, and most recently as an Applications Engineer for Thermotron Industries where he designed and sold electro-mechanical/environmental testing systems.
For much of his seven-plus years at Sea-Bird, Vince has been the primary sales point of contact for Sea-Bird’s customers in the Midwest and Gulf States, the Caribbean, Central and South America, Africa, Australia, and New Zealand. These days he is focusing on building and supporting Sea-Bird’s domestic customer base in Mexico, western Canada, and all States west of the Mississippi River.
Vince has a life-long relationship with and love of the sea, having grown up in a sailing family. Vince and his wife have five children ranging in age from elementary to mid-college. The Jeslema family regularly enjoy camping, cycling, hiking, watersports, and travel.
- Oi China: Qingdao, China. November 1 - 3, 2017
- CERF: Providence, RI, USA. November 5 - 9, 2017
- Ocean Sciences 2018: Portland, Oregon, USA. February 11 - 16, 2018
- Oi London 2018: London, UK. March 13 - 15, 2018